Welcome to Citivine
CITIVINE was originally founded as a partnership in 2008 by Ralph Mefleh and Michel Berbari, both graduates of the University of Ottawa in marketing and finance respectively. The two partners opened their unique marketing and web design business from a location at 75 Montreal Road, in the former city of Vanier, which is now part of the greater City of Ottawa.
From their early humble beginnings in 2008, Ralph and Michel completed many marketing, web design and application development projects and built up a loyal clientele both locally and from other parts of the country. From 2008 to 2013, they continued to establish and build the CITIVINE brand while growing their capabilities and production team. In April of 2013, the partnership evolved into an incorporated entity, 85006531 CANADA INC., with two distinct operating divisions, namely CITIVINE WEB DESIGN AND CITIVE MEDIA and continued to operate under those brands until Sept 1st 2016.
On September 1st 2016, the assets and brand name of the two CITIVINE operating divisions were sold by 85006531 CANADA INC. to 1597784 ONTARIO LTD. Ralph and Michel subsequently phased out their involvement with CITIVINE in order to focus on their new software development company, Clientivo Inc, which is located in Montreal, QC.
For over ten years, 1597784 ONTARIO LTD. has operated as DION VALLEE, an accounting, tax and financial services firm. Owned and operated by two very accomplished and experienced entrepreneurs, the husband and wife team of K. Bruce Donnelly and Francine Allaire and their supporting staff have for more than decade continuously served the needs of many local individuals, small business owners and medium sized enterprises.
With the purchase and acquisition of the CITIVINE assets and brand, 1597784 ONTARIO LTD has grown and expanded its capabilities to better serve its clients. The company now operates as two separate and distinct operation divisions, namely its accounting, tax and financial services division, DION VALLEE and CITIVINE, its digital marketing, website design and development and IT support division.
In addition to its principals, the company has since recruited some new management talent both in the accounting and web design divisions. You can check our team bios below.
With our experienced management team and highly talented production / quality staff, CITIVINE has the perquisite skill and expertise to assist our clients with all of their marketing, web design, IT support needs
How We Work
We start by gathering information about you, your organization, be it a sole proprietor startup or an established medium sized enterprise and we help you define your specific objectives and requirements. We recognize that while some prospective clients may have formulated clear ideas of what objective and deliverables they want to achieve or attain, we also recognize that others may not so knowledgeable or confident. We can help with that too.
If you are unsure of your requirements, our expert business and marketing analysts are available to help you define and identify any requirements or any items that you may have overlooked. Our analysts can also provide valuable input for you to consider whether you are looking to target new or existing markets including helping you write appealing marketing content and develop effective marketing and web promotional strategies to stay competitive in the ever changing digital world.
Your specific needs and requirements could translate into many potential cost effective solutions ranging from a simple free no obligation consultation, a review and analysis of your existing website, a layout and design of print media, a design and development of a website, all the way up to conducting comprehensive marketing analysis, marketing and business planning and execution strategies, including specialized custom built websites with advanced features, managed digital social media marketing services and or web hosting and or IT support packages.
Once your needs and requirements have been clearly identified and before undertaking any project, we prepare a written scope and proposal with clearly articulated objectives and expectations, boundaries and time frames.
Once a scope and proposal is reviewed and accepted by you, we take a deposit and arrange for you to meet or communicate with one of our talented graphic artists from our design team. Our graphic artist will gather ideas and work with you to develop color schemes and layouts that suit your particular needs including incorporating any new or existing branding, logos or additional design features that you may want to incorporate into your web site.
From there, our graphic artist will create static mock up image(s) of your home and additional pages for you to review, revise as necessary and ultimately, agree upon. This mock up represents a visual representation of what the web site will look like when completed.
While the static mock up image(s) are not responsive and the functionalities are not operational at this point, our design team will describe the required and or desired functionalities and those notes and instructions will be passed along to our development team who will review the mock ups and notes and provide any potential required input on corrections or changes for you to approve before the design phase is considered complete.
Once the design work is complete, we take a progress payment and move the project to our development team of coders and programmers who will apply their specialized skills and expertise to ensure your vision comes to life on any sized screen (desktop, tablet, mobile phone etc) maximizing compatibility, functionality and responsiveness. The development team finishes off by programming add on plug-ins or writing custom coding needed to ensure the functionality of any advanced or custom features.
Our expertise shines through in our high-quality, meticulous work. Our sites are quality checked by our development team for adherence to the scope and mock up for appearance quality, functionality, search engine optimization and security so that your web site infrastructure remains secure and protected from attacks when it goes live and is exposed to the web.
After all the development work is completed, we will send you a link to your website in a lab environment on one of our servers. You then have an opportunity to review and take note of any anomalies or discrepancies that you may perceive and when you are satisfied that it meets with the expectations set our in the scope, at which point we take final payment and prepare to go live with your site.
Your website needs hosting after it’s complete, and we have options to suit every need. You can choose to host your own site internally or externally, host with a third party hosting service or retain us to provide a hosting solution. From our dedicated servers, located within Canada, to cloud hosting in Canada or abroad, we guarantee the industry maximum of 99% uptime and strive for perfection. We also offer several support packages to ensure that your website and associated plug-ins remain updated and secure.
Our clients have the peace of mind of knowing that if any problems should occur with their after their site is launched, be it a minor or catastrophic issue, we have multiple backups of their web site construction files in secure, offsite locations so that restoration will be quick, painless and included in our hosting solutions.
With our team expertise and skills, all you have to do to ensure that your needs will be professionally addressed from conception to on-going support is to reach out and contact us so that we can help you save money, accelerate your client recruitment and retention and grow your business.